The FUSE Cup works hard to ensure that we provide the best possible esports experiences for schools and students.
We have updated our reminder process so that schools are given notice of competitions at various time periods ahead of any upcoming event. Several reminders are sent before any live competition is scheduled to occur. It is responsibility of schools to ensure they are receiving correspondence from The FUSE Cup and action accordingly. You may need to check your spam folder and pass on the information to your staff members..
We understand that there are times when schools cannot attend a scheduled event. When this happens, we require at least 14 days notice from the scheduled event. We will work with you to offer an alternative solution for this cancellation.
Cancellations will not be possible with less than 14 days notice to the scheduled event, and partial registration for the missed event will be forfeited.
All cancellation requests must be communicated to hello@thefusecup.com.au or kristen@thefusecup.com.au within the specified time frame above to be accepted.
Failure to RSVP to an event is not means of cancellation.
Thank you for your understanding.
The FUSE Cup Team